Now Available! – The New Successware Platform

After a long wait, the new Successware® platform is finally here! Our business management software was designed specifically for the trade industries and made to make your day-to-day operations more streamlined and efficient. Successware has given the platform a new look while keeping the same features and capabilities that you know and trust. We want you to have the best tools and resources to grow and manage your business.

With a fresh look, our new Successware platform will give you access to:

  • Extensive reporting dashboard with advanced analytic tools
  • Access to all your businesses data at the touch of a button
  • Dispatch assistant that makes finding the right technician for the job effortless
  • Intuitive call handling screen that allows for a seamless customer experience
  • Single sign-on and single payment
  • Intuitive, simple interface
  • Convenience – everything you need in one place

The new call handling screen will be more intuitive and allow you to collect customer information to help you schedule jobs more efficiently with a new look. It will also automatically enable update scripts and available appointment time slots as you enter information regarding the job, such as call reason, job class, and job type.

The new design is made for your convenience and business efficiency. The new drag and drop feature on the brand-new dispatch assistant will make it easier for you to assign technicians to their jobs. This feature lets you view who is available for the job, the travel distance between job sites, and the technician’s skill set.

Our new Successware platform will be hosted in the cloud, giving your business the benefits of:

  • Increase Uptime
  • Scalability
  • Increased Security
  • Data Backup and Disaster Recovery
  • Latest Technology
  • Increased Performance
  • Freedom to Work Anywhere
  • Environmentally Friendly

If you want to learn more about the benefits of the cloud, be sure to check out our “Benefits of the Cloud” series!

Successware is here to help you manage and grow your business better. We want to help business owners take it to the next level with our fully integrated business management software and mobile application. The new platform will do just that, so get ready because it’s here.