Online Training Classes for
July and August
We are pleased to offer exclusive online training classes to our customers to provide you with the opportunity to learn valuable skills, tips and tricks, and information regarding Successware. To access our training videos, please log into the User Portal and filter by the category Training Videos.
Attendance is limited, and spots are awarded on a first-come, first-served basis.
Managing Equipment & Warranties
Date: Wednesday, July 14
Time: 2 – 3:30 p.m. EST
Cost: $149
This one-day session will provide instruction on the creation and maintenance of equipment and warranty records. The class will also include attachment of equipment to invoices in order to maintain equipment history, and charging to both in-house and third-party warranties. We will also review several reports concerning equipment and warranties. Click HERE to register.
The Successware Account Register
Date: Thursday, July 15
Time: 2 – 3:30 p.m. EST
Cost: $149
Do you need help identifying the essentials of properly processing and maintaining your register accounts? Then you should consider taking this class! This 90-minute session reviews the process of reconciling your cash box, bank, and credit card accounts, as well as making deposits of reconciled funds into your bank accounts.
We will also identify the procedures to follow when deposits or reconciliations need to be reversed or edited. Other topics to be covered include the recording of insufficient fund checks, the correction of incorrect check numbers, and recording miscellaneous payments made from bank and credit card accounts. Click HERE to register.
Setting Up & Processing Payroll Using a Payroll Service
Dates: Tuesday, July 27 – Thursday, July 29
Time: 2 – 3:30 p.m. EST
Cost: $299
This three-session class will offer extensive coverage of the standard setup and basic processing steps of Successware payroll for companies using a Payroll Service. This will include coverage for the payment of hourly and salaried employees, as well as the recording of commissions and other wages, such as bonuses or on-call pay. Click HERE to register.
Creating & Managing Agreements
Date: Wednesday, August 11 – Thursday, August 12
Time: 2 – 3:30 p.m. EST
Cost: $249
This two-day class will cover the creation and administration of Agreements in Successware. On the first day, we cover the options available in building an agreement, as well as building templates for agreements to help you to build consistency in their sale. Additionally, we will review the sale and activation of agreements, as well as the performance of maintenance visits. On day two, we will cover the numerous useful functions available to you in Successware’s Agreement Manager. We will review the numerous filters and searches available, and the automated functions used to process periodic billings, as well as process agreement renewals. We will also look at using the Agreement Manager to find upcoming Visits Due and print mailing labels for postcards that can be sent as reminders to those customers. This class is essential for users who have agreement customers in the system and are looking to streamline their processing. Click HERE to register.
Accounts Payable Overview & Processing
Date: Wednesday, August 18 – Thursday, August 19
Time: 2 – 3:30 p.m. EST
Cost: $249
This class is ideal for those relatively new to Accounts Payable (AP) processing in Successware, as well as for experienced users looking for methods of handling the “special situations” that arise. On day one we will cover the basics of AP, including the use of the Payable Manager and the addition of new vendors. On day two, we will move to more in-depth topics such as vendor refunds, voiding payments, and more. Click HERE to register.
Accounts Receivable Overview and Processing
Dates: Wednesday, August 25 – Thursday, August 26
Time: 2 – 3:30 p.m. EST
Cost: $249
This class is ideal for those relatively new to Accounts Receivable (AR) processing in Successware, as well as those experienced users looking for methods of handling those “one-off” situations that arise. We will cover everything from the basics of AR, such as using Receivables Manager and recording and allocating payments, to more in-depth topics like customer refunds, recording NSF checks, and much more. Click HERE to register.
Click HERE to register
NOTE: We will contact you via email after receiving your registration information, generally within one business day. To access our training videos, please log into the User Portal and filter by the category Training Videos.