About Us Serving Home Service Businesses Since 1994

Founded by Contractors. For Contractors.

A Complete Business Management Solution for the Home Service Industry

Successware is a contractor-founded business and field service management software. In the early 1990s, Phil DiRe first began creating and programming Successware to help his family's residential heating and air business in Buffalo, NY run more efficiently.

DiRe came from a family of contractors and had a deep understanding of what was needed in a platform to help manage and grow businesses in the home service industry.

What Makes Successware Different?

Successware stands out from other platforms because the accounting functionality and customer service software is directly accessible within the platform and isn’t an add-on or separate software purchase.

When developing Successware, the accounting portion was created to tie into each aspect of the platform – invoices, price book, general ledgers – to offer you one streamlined, simple solution. Customer relationship management software, or CRM, is integrated into the Successware platform to help our clients maintain their prospects and current customers with ease.

Keep all your data in one space with Successware integrations. We ensure that our platform provides an all-in-one business management solution for home services. The Successware mobile app, Successware Mobile, reduces the administrative time for technicians and streamlines their workflow so they can be as effective as possible.

Our Values

Successware was founded as a family-owned and operated business and maintains that mentality today. Our customers are our family, and we value each of them. Our business management software takes the hard work out of running a business so our customers can spend more time on the things that really matter.

Today, we provide complete business solutions to some of the top contracting organizations and business leaders in the HVAC, electrical, plumbing, and roofing industries.

Our Philosophy

Our philosophy is to not only provide your company with the best software on the market but to create a relationship with you that will help your business continually succeed and grow. Our support staff are specialists in both the Successware platform and the home services industry and are here to answer any questions you may have.

At Successware, our team members drive us forward and make us the company that we are today. Our team is continually enhancing our products to meet our clients' evolving needs.

Our Customers

Our client base has grown to nearly 1,000 businesses throughout almost every state and province in the U.S. and Canada. We partner with many of the leading technology companies in our field, allowing us to keep pace with our clients' always-changing technical and business requirements.

Find out more about our complete business management software by requesting a free live demo. Contact Us Today

Successware Connection

Frequently Asked Questions
  • Custom Reporting

    Reporting modules help you measure, track, and improve various areas within your business. From individual call taker and technician performance metrics to job profitability reports, Successware gives you the data you need to make important business decisions.

  • Integrated Accounting

    Fully integrated accounting – no double-entry of information into dispatching programs or bookkeeping software! Not only will this save time, but it will also allow you to better understand your business by running both your operational and financial reports on the same data.

  • Mobile Field Service Management

    Get your technicians onboarded quickly with Successware Mobile –intuitive design makes it easy to learn on the job, in the field. Detailed views of the job, the customer, physical location, and equipment are all available at your technician’s fingertips.

  • Customer Account Management

    Reach out to every customer who hasn’t had a visit in the last year, target individuals with old equipment that may need replacement, or offer special deals to your membership customers. All of this is easy to do with Successware!

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