Founded by Contractors. For Contractors.
A Complete Business Management Solution for the Home Service Industry
Successware is a contractor-founded business and field service management software. In the early 1990s, Phil DiRe first began creating and programming Successware to help his family's residential heating and air business in Buffalo, NY run more efficiently.
DiRe came from a family of contractors and had a deep understanding of what was needed in a platform to help manage and grow businesses in the home service industry.
What Makes Successware Different?
Successware stands out from other platforms because the accounting functionality and customer service software is directly accessible within the platform and isn’t an add-on or separate software purchase.
When developing Successware, the accounting portion was created to tie into each aspect of the platform – invoices, price book, general ledgers – to offer you one streamlined, simple solution. Customer relationship management software, or CRM, is integrated into the Successware platform to help our clients maintain their prospects and current customers with ease.
Keep all your data in one space with Successware integrations. We ensure that our platform provides an all-in-one business management solution for home services. The Successware mobile app, Successware Mobile, reduces the administrative time for technicians and streamlines their workflow so they can be as effective as possible.
Our Values
Successware was founded as a family-owned and operated business and maintains that mentality today. Our customers are our family, and we value each of them. Our business management software takes the hard work out of running a business so our customers can spend more time on the things that really matter.
Today, we provide complete business solutions to some of the top contracting organizations and business leaders in the HVAC, electrical, plumbing, and roofing industries.
Our Philosophy
Our philosophy is to not only provide your company with the best software on the market but to create a relationship with you that will help your business continually succeed and grow. Our support staff are specialists in both the Successware platform and the home services industry and are here to answer any questions you may have.
At Successware, our team members drive us forward and make us the company that we are today. Our team is continually enhancing our products to meet our clients' evolving needs.
Our Customers
Our client base has grown to nearly 1,000 businesses throughout almost every state and province in the U.S. and Canada. We partner with many of the leading technology companies in our field, allowing us to keep pace with our clients' always-changing technical and business requirements.
Data Privacy and Protection
At Successware, your data security and privacy are of utmost importance to us. We understand and value that you have trusted us to protect your data and information, which is why we have chosen to follow the National Institute of Standards and Technology (NIST) Security Framework regarding our security practices.
We have a robust and comprehensive framework to Identify, Protect, Detect, Respond and Recover to and from cybersecurity threats. Not only that but our platform is hosted via Amazon Web Services (AWS), allowing our customers to benefit from the security standards and infrastructure that AWS offers. We follow AWS security best practices and have access to a very robust ecosystem of tools and development best practices.
We are committed to monitoring any cybersecurity threats closely to make ongoing adjustments to our security practices and procedures. If you are interested in additional information about our security practices, please email customerservice@successware.com.
