About Us Serving Home Service Businesses Since 1994

About Successware

Founded by Contractors. For Contractors.

A Complete Business Management Solution for the Home Service Industry

Successware is a contractor-founded business and field service management software. In the early 1990’s, Phil DiRe first began creating and programing Successware to help his family's residential heating and air business in Buffalo, NY run more efficiently. The DiRe family comes from a legacy of contractors and had a deep understanding of what was needed in a platform to help manage and grow businesses in the home service industry.

During the early days, Successware identified a gap in the market regarding business management programs for contractors. All that had existed at the time were off-the-shelf accounting solutions. There weren't any solutions designed specifically for the contractor space or that offered the ability to manage service agreements. Successware saw this gap and ran with it, creating an all-in-one platform with a built-in service agreement manager.

Successware stands out from other platforms because the accounting functionality lives directly within the platform and is not an add-on or separate software. When developing Successware, the accounting portion was created to tie into each aspect of the platform - invoices, pricebook, general ledgers - to offer you one streamlined, simple solution.

Successware was founded on the idea that we are a customer service company offering software to our members. Our main goal is to help ensure our clients are successful by providing the necessary tools and support to make that happen. We measure our success by our client's success, and we are here to help every step of the way.

Successware was founded as a family-owned and operated business and still keeps with that mentality today. Our customers are our family, and we value each and every one of them. We take the hard work out of running a business so our customers can spend more time with their own families.

Today, we provide complete business solutions to some of the top contracting organizations and business leaders in the HVAC, electrical, plumbing, and roofing industries. Our client base has grown to nearly 1,000 businesses throughout almost every state and province in the U.S. and Canada.

Our philosophy is to not only provide your company with the best software on the market but to create a relationship with you that will help your business continually succeed and grow. Our support staff are specialists in both Successware and the home services industry and are there to answer any questions you may have.

At Successware, it's our team members that truly drive us forward and make us the company that we are today. Our team is continually enhancing our products to meet our clients' constantly evolving needs.

We partner with many of the leading technology companies in our field, allowing us to keep pace with our clients' always-changing technical and business requirements. While other companies offer similar products and services, no one provides the support, care, and attention quite like we do here at Successware.

Find out more about our complete business management software by requesting a free live demo. Contact Us Today

An All-in-One System 

That Helps You Manage and Grow Your Business From a Single Application
  • Custom Reporting

    Reporting modules help you measure, track, and improve various areas within your business. From individual call taker and technician performance metrics to job profitability reports, Successware gives you the data you need to make important business decisions.

  • Integrated Accounting

    Fully integrated accounting – no double-entry of information into dispatching programs or bookkeeping software! Not only will this save time, but it will also allow you to better understand your business by running both your operational and financial reports on the same data.

  • Mobile Field Service Management

    Get your technicians onboarded quickly with Successware Mobile –intuitive design makes it easy to learn on the job, in the field. Detailed views of the job, the customer, physical location, and equipment are all available at your technician’s fingertips.

  • Customer Account Management

    Reach out to every customer who hasn’t had a visit in the last year, target individuals with old equipment that may need replacement, or offer special deals to your membership customers. All of this is easy to do with Successware!

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