Success Tools by Successware
Success Tools by Successware® are a group of new features designed to enhance Successware Office™. These tools offer online customer appointment booking, mobile timecard management, a communications contact center, and an online payment function.
A version of the Successware mobile app designed specifically for apprentices and helpers who do not need the full functionality of Successware Mobile™. Successware Track™offers timecard management and geolocation features, as well as the ability to take and upload photographs.
An online appointment scheduling tool for customers. Successware BookIt™ communicates directly with Successware Time Slot Capacity Management feature, making appointment scheduling effortless for both the customer and call taker/dispatcher.
Coming Soon: Successware Connection
A robust omni-channel communication platform incorporated directly in Successware Office and offers clients voice, text, and email in one communications contact center. Successware Connection™ will auto assign lead source, lookup and find customer records, and mark the call as booked or not booked to drive data-driven decision making.
Please contact your Account Executive for more information regarding Success Tools or call 888-272-8009 to get started with Successware today.