Success Tools by Successware
Success Tools by Successware are a group of new features designed to enhance Successware Office. These tools offer online customer appointment booking, mobile timecard management, a communications contact center, and an online payment function.
A version of Successware’s mobile app designed specifically for apprentices and helpers who do not need the full functionality of Successware Mobile. Track offers timecard management and geolocation features, as well as the ability to take and upload photographs.
An online appointment scheduling tool for customers. BookIt communicates directly with Successware’s Time Slot Capacity Management feature, making appointment scheduling effortless for both the customer and call taker/dispatcher.
Coming Soon: Successware Pay
Coming Soon: Successware Connection
A robust omni-channel communication platform incorporated directly in Successware Office and offers clients voice, text, and email in one communications contact center. Connection will auto assign lead source, lookup and find customer records, and mark the call as booked or not booked to drive data-driven decision making.
Please contact your Account Executive for more information regarding Success Tools or call 888-272-8009 to get started with Successware today.