October is National Indoor Air Quality Month. In a typical year, Americans spend about 90% of their time indoors. In our new normal, this number may be slightly higher with the increased amount of time in our homes living and working.
Having good air quality in your home is incredibly important as the concentration of air pollutants can be 2 to 5 times higher inside compared to outside concentrations. The EPA ranked indoor air pollution among the top 5 environmental dangers as it can lead to health issues, such as influenza, respiratory infections, asthma, and more.
Your business helps fight against these dangers and provides peace of mind and security to your many customers through the products and services you offer. From dehumidifiers to air filters, you and your technicians help ensure your customers can breathe comfortably.
While you help your customers improve their indoor air quality, we are here to help your back-office and technicians operate in the most efficient and effective manner possible. Successware is designed for indoor air quality businesses and offers both a back-office platform and mobile application that seamlessly connects.
- Call Taking: One of the most critical aspects of your business is call taking, as this is the first interaction and experience a customer will have with your business. So, you need to ensure you are nailing that first impression. When a customer calls in, Successware offers scripts your call takers can follow to help prompt them to deliver the right message to your customers.
- Price Book: When setting up Successware, we will help you get your price book imported into our platform and set up your HEPA air cleaners, ductless mini-splits, replacement filters, and more. The great thing about our price book is that if a manufacturer implements a price increase, you can easily go into the price book module and add a percentage increase to all manufacturers' products.
- Integrated Accounting: The thing that makes Successware stand out amongst our competitors is that we offer integrated accounting directly within our platform. Your price book and job invoices all tie directly into our accounting module, giving you access to the information your business once had to get through an accountant. We cut down on double-entry of information because all data resides within one platform.
- Reporting: Successware offers many different reports that your business can use to help grow your business. You can pull reports to see which air filters are the most popular and use that information when you plan to order more inventory. You can also pull reports on your technician's average ticket size, total sales, dollars per hour worked, and so much more to help you run your business better.
If you are interested in getting more information about how Successware can help your indoor air quality business, request a demo by clicking the button below. You can also contact BuyMax, our sister group purchasing organization for the home service industry. They can help your business save money through their partnerships with high-quality vendors and their industry-best buying power.