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Successware Classic Online Training Schedule for 2024

We are pleased to offer exclusive online training classes to our customers to provide you with the opportunity to learn valuable skills, tips and tricks, and information regarding Successware Classic. To access our training videos, click here and log into the User Portal.

Attendance is limited, and spots are awarded on a first-come, first-served basis.

Customer Service Essentials

Date: Wednesday, June 5 – Thursday, June 6, 2024

Time: 2 – 3:30 p.m. EST

Cost: $249

Our Customer Service Essentials class is meant to cover the ins and outs of call-taking and Dispatch in Successware. The course is intended for beginners to intermediate users and will include a detailed overview of call-taking/job creation on Day 1. The second session will cover “everything dispatch” as we review the Call Center and all its functions, including tech dispatching, job continuing and rescheduling, and more. This class also includes the setup of key reference library tables used in Call Taking and the Call Center and is the perfect class for a new CSR or an experienced user who wants to hone their skills.

NOTE: We will contact you via email after receiving your registration information, generally within one business day.

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Why do a live software demo?

See how it works: See our business software solutions in action and explore features and integrations available for your industry.
Walk through the tools: Successware is an all-in-one business solution that includes powerful features to supercharge your operations.
Get your questions answered: Learn in real-time from one of our knowledgeable Account Executives.
It’s convenient: We’ll work with your schedule to find the time that works best for you.